CRTC says Internet speeds are as advertised


Does your Internet connection measure up to what the company claims it offers?

According to a new report by the Canadian Radio-television and Telecommunications Commission (CRTC), the “vast majority” of participating Canadian Internet service providers (ISPs) met or exceeded the maximum download and upload speeds they advertise.

The report, using data collected last October, measured the upload and download speeds of Bell Aliant, Bell Canada, Bell MTS, Cogeco, Northwestel, Rogers, Shaw, TELUS and Vidéotron. Participation was voluntary. The report looked at various forms of fixed and wired internet technologies from each ISP.

“Over the last few months, Canadians have relied on their Internet services for nearly every facet of their daily lives as they avoided unnecessary trips outside of their homes. While the data was collected prior to the COVID-19 pandemic, we are encouraged by the results that show that Canadians generally receive the Internet speeds for which they pay,” says Ian Scott, chairperson and CEO, CRTC. “This report provides valuable insight on the performance of Internet services across Canada and will inform future policy decisions. We are grateful to the thousands of Canadians who volunteered for the Measuring Broadband Canada project, as well as the ISPs who contributed to the success of the project.”

The CRTC says that intermittent surveys will continue, and Canadians interested in participating in the next phase of the project are asked to submit a request at Measuring Broadband Canada.


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